Cómo obtener ayuda en Windows

    If you choose the Talk to a Person option in the Get Help app, Windows won’t automatically connect to a Microsoft agent. Select the right options, and the troubleshooter will find the appropriate answers. When you launch this app, it will automatically connect you to a virtual help agent. “Ask the community” is one of the options you’ll get when you choose the Talk to a Person option in the Get Help app. If you don’t know what the problem might be, the virtual agent won’t be able to help you. Instead, it will give a list of options for contacting support.

    • Windows has built-in troubleshooters that may be able to help you with a problem you are experiencing.
    • You can search through the existing topics and see if someone else had the same issue, or you can post a new topic with your question.
    • You can also opt to chat with the Microsoft agent if you are uncomfortable talking.
    • Click on the Ask the community option, and a Microsoft Support website will pop up with the community section at your disposal.
    • Instead, it will give a list of options for contacting support.
    • You can talk to Cortana by saying Hey Cortana (if you have this feature enabled) or clicking the microphone icon in the Ask me anything section.

    This is a great option if you have a complicated Windows computer issue. You can also opt to chat with the Microsoft agent if you are uncomfortable talking. Note that you have to be logged into your Microsoft account to be able to use this feature. Then, click on Talk to a Person after you specify that the virtual assistant didn’t help you.

    But the same principle works in all Microsoft Windows apps. You probably already know that pressing the F1 key on the keyboard in many programs opens up the help menu. You will get an answer either from a Microsoft employee or a community member who knows how to solve your problem. You can search through the existing topics and see if someone else had the same issue, 1xbet promo code or you can post a new topic with your question.

    Póngase en contacto con el agente de soporte

    Click on the Ask the community option, and a Microsoft Support website will pop up with the community section at your disposal. You can also click the start button, scroll through all the app shortcuts on the left side of the start menu, and find the Get Help manually. Some websites are in the form of forums, while others have an abundance of articles written by experts. They write about it and make tutorials and videos on how to fix Windows issues. Use Google, do a web search, and read other people’s experiences. You can talk to Cortana by saying Hey Cortana (if you have this feature enabled) or clicking the microphone icon in the Ask me anything section.

    Press F1 in Running Applications

    This very convenient help application has been available since Windows 10.

    But if you are experiencing a certain problem, let’s say with your Wi-Fi connection, go to the Additional Troubleshooters and find the Internet Connections option. Windows will recommend what troubleshooter you might want to run. Windows has built-in troubleshooters that may be able to help you with a problem you are experiencing. For example, if you are running Microsoft Office and there’s a glitch you don’t know how to deal with, pressing F1 will bring up the Microsoft Office support webpage. This might not be the information you were searching for as it won’t help you with your problem. This will automatically open up the Bing search results for How to Get Help in Windows.

    Troubleshoot the Problem

    This will connect you to a real person that works for Microsoft support. To find it on your computer, open the search menu and type Get Help. There are so many tech websites out there (like this one) that deal with various issues you might experience with Windows devices. The troubleshooter might ask you for guidance on what exactly you are having a problem with.